Warranty Terms

ABN 49 068 888 531

8 Norman Street, Peakhurst NSW 2210

17 Lanyon Street, Dandenong South VIC 3175

Tel 1300 120 435

Head Office:

8 Norman Street, Peakhurst NSW 2210

17 Lanyon Street, Dandenong South VIC 3175

1/49 Donaldson Road, Rocklea QLD 4106

VALIDATION OF WARRANTY TERMS

In order to validate and maintain your Warranty, the following must be adhered to.

1. SERVICING:

The Customer is responsible for the Servicing of the Unit, every 6 months or twice per annum.

The Customer must provide Proof of Servicing by way of Invoice and photographs at time of Service. These must be sent direct to our Warranty Register at warranty@coldsolutions.com.au

Any defect resulting directly or indirectly from failure to maintain the goods in this manner or failure to have preventative maintenance done will void the Warranty.

2. The Customer must adhere to the Ventilation and Cabinetry Requirements as agreed to when accepting the Proposal of Purchase.

3. If unit is on-sold, moved or changes Ownership, notification must be supplied to Cold Display Solutions stating the new Entity, ACN and address, together with Contact Name and Mobile Number.

This must be done within seven (7) days of handing over the unit, details to be sent to warranty.claims@coldsolutions.com.au

If not adhered to, this may void any future Warranty Claims.

4. If any Unit or part thereof is subject to misuse, neglect, alteration, incorrect installation, incorrect environment, accident or damage caused by vermin, transportation arranged by anyone other than us, use of abrasive chemicals or materials, flooding, fire or acts of God, travelling time in excess of 100kms or 1.5hrs from our Service Agent (whichever is lesser), this will invalidate the Warranty Claim.

5. Any service requirements outside of normal Business Hours will incur a surcharge.

6. Except as set out in these Warranty Terms and to the fullest extent permitted by law, Cold Display Solutions shall not be liable for any direct or indirect costs, loss, liability or damage (including special or consequential loss, loss of products or loss of profits) of any kind arising out of or directly or indirectly related to any Service Agent, Approved Installer or recommended Service Provider carrying out any work in connection with these Warranty Terms or otherwise in relation to any Units.

You agree to pursue all claims for compensation directly against the Agent, Provider or Installer.

Why Choose CDS

  • ARCTick Certified

    Licensed & certified refrigeration company

  • EESS Compliant

    Electrical Equipment Safety System certified

  • 20+ Years Experience

    Supporting Australian businesses since 1998

  • 3 Warehouses Nationally

    Sydney + Melbourne + Brisbane

  • In-House Technicians

    Qualified technicians. No subcontractors.

  • Australia-Wide Delivery

    Fast, reliable delivery across Australia

  • 2 Years Comprehensive Warranty

    Full Coverage. Zero Worries.

  • R290 Natural Refrigerant & Energy Efficient Models

    M1 & M2 Rated where applicable